Welcome to luvli.ai. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and services.
To provide you with personalized skincare recommendations, we collect certain information, including:
Our app requires access to your device's camera to collect photos for skin analysis and beauty insights. These photos are used exclusively to:
We do not use your photos for marketing purposes without your explicit consent.
We retain the photos you upload for up to 30 days to enable historical comparisons, progress tracking, and continuous beauty insights. After this period, the photos are permanently deleted from our active storage servers.
You have the right to request the deletion of your personal data, including your account and all uploaded photos, at any time. You can submit a deletion request by:
Upon receiving your request, we will permanently delete all your data from our systems within 14 business days.
We do not request or track your device's GPS location. To provide localized recommendations, we solely rely on the pincode/zipcode you manually enter during your profile setup.
The details you provide are processed by our Advanced AI system and shared with qualified dermatologists. This collaborative approach ensures that the skincare recommendations you receive are both technologically precise and professionally verified.
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your photos and analysis reports are encrypted both in transit and at rest.
If you have any questions about this Privacy Policy, please contact us at support@luvli.ai.
Last updated: June 2026